As Customer Service Agent, you will be 1st line support and be the primary point of contact for our customers.
You will interact with them through various communication channels such as phone and emails to answer their questions, resolve their issues, and ensure their satisfaction.
You will work for a high end furniture company in London in a hybrid role.
A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.
Some of your duties will include
Dealing with orders received from customers over the telephone and by email.
Managing customer order requirements from instigation stage through to delivery stage.