My client, an innovative and fast- growing broadband company, is looking for a Customer Service Expert to provide general customer support in a professional and timely manner.
This relates to a wide range of customer enquiries including accounts, product, billing, and basic technical diagnostics.
What will you be doing
Responding to a wide range of customer queries promptly, via a variety of channels, providing solutions in a timely and professional manner.
As a customer service agent, your role will be to assist our customers with their Admissons related queries, making Applications and calling customers.
About the role
We are an educational recruitment company, and we help individuals to get into university with or without GCSE's and A-Levels across major cities in the UK.
As Customer Service Agent, you will be 1st line support and be the primary point of contact for our customers.
You will interact with them through various communication channels such as phone and emails to answer their questions, resolve their issues, and ensure their satisfaction.
You will work for a high end furniture company in London in a hybrid role.
A fun, thriving and growing travel company in Central Chester is looking for the support of 4 customer service agents over the summer months to help with a rise in workload!
Your new company
Huge on culture and growing skills, my client is an award-winning employer that would benefit from someone looking for a role that will help them expand or develop their customer service knowledge and experience.