Due to an internal promotion we are looking for an experienced Customer Service Administrator to join our fast growing and established team in Redditch.
The main objective of this role is to provide excellent customer service to internal and external customers.
This is a full-time permanent role the hours are 9-5pm.
Our prestigious client is currently recruiting for a Customer Support Administrator to join their team.
The role is to provide exceptional customer service to customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to the end.
As the Customer Support Administrator, you will be responsible for
Providing customer service logging and tracking faults on Salesforce.
I am seeking an Administrator to join my client on a Temporary, rolling week contract to provide additional Customer Service and Administrative support.
Are you readily available and looking for a new temporary position?
Roles and Responsibilities of the Administrator role
Answer customer enquiries via email and telephone, in a professional and kindly manner.
Posted by Personnel Selection • £25K/yr to £27K/yr
The purpose of the Administrator role is to deal with all incoming calls from our intermediary partners who have queries and/or administration requests regarding criteria information and support the sales process through administrative duties and answering and managing our front-line telephone enquiries.
We are an award winning and growing financial services organisation and have an exciting opportunity to join the business on a permanent basis to work as an Administrator providing administration and customer service support to our sales department and external clients and 3rd parties.
This is NOT a sales role and is very much a customer support role within the sales department whereby you are dealing with incoming calls from our existing clients with queries on our products, processes and the mortgage sales process relevant to them.