Become a customer experience expert and brand ambassador, providing the highest standard of customer service.
General
The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Our client, based in Fleet, have a wonderful opportunity for a highly experienced and competent Administrator to join their small and incredibly friendly team.
Applicants MUST have a well-rounded, strong office-support background.
The successful applicant will be covering the current team member's work, who is due to go on maternity leave later this year.
Located in the vibrant Solent Enterprise Zone at Solent Airport at Daedalus, Hampshire, we help to bring growing companies together and boost the manufacturing and technology industries.
With state-of-the-art facilities and a supportive community, Fareham Innovation Centre and the wider enterprise zone fosters ingenuity, growth, and collaboration among ambitious businesses.
Our mission is to bring innovators together to share resources, knowledge, and expertise.
This role is known within the organisation as a SCITT Centre Administrator
Administrator / SCITT Centre Administration Assistant with excellent administrative, communication and organisational skills, basic marketing knowledge and good computer literacy with knowledge of Microsoft packages, especially Excel, Publisher and Google documents, is required to administer a busy teacher training programme for a joint partnership in Hedge End, Southampton.
Actual Annual Salary for 35 hours £19,661 - £20,533 Benefits