The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'.
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?
We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals.
We have an exciting opportunity for a Customer Service Advisor to work within our Protection team based in Wigston to be part of a small existing team
As the Customer Service Advisor your working hours will be Monday - Friday between 09:00-17:30.
Once probation has been passed there is an option to work alternative weeks 08:00 - 16:30 & 09:00 to 17:30 and the potentially of up to 2 days per week at home
The Portfolio Group have a phenomenal opportunity on the table... we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'.
Is this you
A positive, organised, hardworking individual, who enjoys speaking to clients.
Do you have a keen eye for detail
Are you self-motivated and looking for a new adventure?
Customer Service Advisor / Temporary / Coalville / Fully office based
The Customer Service Advisor is a key role within the business, acting as first point of contact for our customers, covering a range of queries from paying rent to reporting repairs, dealing with sensitive issues, treating each customer with respect and consideration.
No two days are the same, you will learn 'on the job' so there is no need for housing experience, but a background in contact centre work will help, along with a passion for Customer Service.
We are seeking a dynamic and focused individual who can calculate and communicate complex billing calculations to internal and external stakeholders.
As an integral part of the billing team, you will be jointly responsible for ensuring invoices and credit notes are raised accurately and distributed in a timely manner.
This role is ideal for someone with a strong administrative background who prides themselves on their attention to detail.
Our client is a insurance company dealing with all insurance need sin the commercial sector, and are looking for a commercial accounts executive to join the team, who will be responsible for managing renewals for the steel and constriction industry.
General
Job Role: Office based telephone renewals, managing client expectations and communications to provide a high level of customer service, retaining existing clients and growing the company's reputation both individually and through the team.
A professional understanding of what makes first class customer service is important, as well as flexibility, multi-tasking, problem solving skills and sales orientation.
The Account Co-ordinator is responsible for carrying out a range of administrative tasks to support both customer and business objectives, aiding the retention of customer relationships, through ensuring mutually agreed business objectives and service level agreements are achieved.
General
Forde Recruitment are currently recruiting a Customer Relations advisor on behalf of our Global Automotive client in Bruntingthorpe.
The Customer Hub is accountable for the delivery of customer service excellence to our clients customers across our portfolio of products and services, ensuring full delivery of contractual obligations including achieving KPI's, management of day-to-day process and reporting requirements.
Customer Service Advisor, Castle Donington (own transport or 15 minutes walk from the bus stop), £24,000 - £25,500, Monday to Friday 9am - 5pm
Playing a crucial role with your high profile and branded customers, you will be the first point of call for all of their needs from providing sales quotations through to managing their orders from cradle to grave.
If going that extra mile and ensuring your customers have a smile on their face when they have spoken with you makes you happy, then this is the perfect role for you.