Customer Service Advisor, Castle Donington (own transport or 15 minutes walk from the bus stop), £24,000 - £25,500, Monday to Friday 9am - 5pm
If going that extra mile and ensuring your customers have a smile on their face when they have spoken with you makes you happy, then this is the perfect role for you.
Playing a crucial role with your high profile and branded customers, you will be the first point of call for all of their needs from providing sales quotations through to managing their orders from cradle to grave.
Here's a glimpse of what you'll be getting involved with on a day to day basis,
- Customer Support: You will be the first point of contact for valued customers, providing them with a personalised and exceptional service experience through inbound calls and emails
- Account Management: You will work closely with larger branded accounts, managing the sales process, understanding customer requirements, and providing effective solutions.
- Collaboration: You'll collaborate with external account managers to ensure seamless account operations and customer satisfaction.
- Opportunity Spotting: Although this is not a sales role, you will have the opportunity to spot and nurture new business opportunities through your interactions with customers.
If you love customer services, like to be at the centre of it all can "bring it" and "own it" we want to hear from you !
You will be known already for your professionalism and your super communication skills. You leave no stone unturned and ensure that everything is done well.
You will be greatly rewarded for this role with a salary from £24,000-£25.500 per year, Christmas shut down and a great office environment. Interested ? Apply now.
100% office based