The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner.
To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
They are also responsible for ensuring that issues that could affect other customers are identified and fed back.
We are currently recruiting a Complaints Officer role on behalf of our client where you'll be working for a fabulous organisation based in Eastleigh.
This will be the perfect opportunity for someone who has had customer service based experience who now wants to broaden their skill set, and also the perfect opportunity to get into a more office based environment.
Posted by Hartley Resourcing • £14/hr to £14.01/hr
General
Our client is currently seeking an Administrator to work in their friendly and successful team where you will act as the first point of contact dealing with a range of administrative tasks supporting the complaints department to a high standard of quality, addressing queries with customers and clients.
We are looking for someone who enjoys working in a busy but varied environment, and has good attention to detail.
Posted by Service Care Solutions - Housing • £33K/yr
Our client, a leading housing association, is looking for a Senior Complaint Officer to join their team and play a crucial role in managing and resolving customer complaints.
Introduction - Are you dedicated to providing top-tier customer service?
Do you excel in resolving complex issues and enjoy working in a dynamic environment?
Our client an award winning, leading provider of solutions in their industry who have long standing relationships with their clients and have become the preferred supplier in their industry are currently looking to recruit a Customer Service Executive to join their team.