As the Territory Business Manager, you will play a pivotal role in driving sales and market share for mobile handsets devices in your assigned territory.
Join us at Gekko for an exciting opportunity as a Territory Business Manager for one of our global clients!
This role offers an exciting opportunity to represent one of the most innovative technology brands in the world and to be at the forefront of driving business growth in the B2B sector.
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
We are currently recruiting Category Managers with public sector experience for a great project for 12 months that is ran by a Central Government Authority in UK, with hybrid working, thus you will be able to organise your time up to your liking (1-2 days/ week in Reading)
What you will gain
Hybrid working that you can spend less time travelling and enjoy some time at home.