CUSTOMER SERVICE ADVISOR (SEASONAL) / LIVERPOOL / £22,308 PER ANNUM PRO RATA / START DATE OF 17th SEPTEMBER.
The role of a Customer Service Advisor is extremely demanding, varied and provides a good opportunity for the right candidate to join a committed, focused, and hardworking team.
If you are looking for an exciting new challenge as a Customer Service Advisor, then this is the perfect opportunity for the right candidate to join a committed, focused, and hardworking team.
Responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at Wirral Council.
Responsible for developing reporting systems for complaints/information requests, for analysing trends and patterns and translating this into outcome focussed action plans.
Manage and oversee the effective and timely delivery of responses to all complaints, SAR, FOI, Section 29 Police Requests for disclosure and representations.
Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.
We're proud to be working with a highly regarded global law firm, who are currently looking for a Marketing Manager to come and join support this standout team on a 12-month basis, across operations.
The firm itself stand out with their impressive, welcoming, and very supportive team, who will put you in a great position to further develop your career.