The purposes of the Customer Service Manager is to build a strong relationship with customers and stakeholders, to drive a customer centric organisation harnessing Customer feedback, identifying opportunities and making changes for improvement.
General
You will lead the Customer Service and Administration team, to ensure delivery and service levels are of the highest standard.
Posted by Room At The Top Recruitment • £26K/yr to £30K/yr
Providing a best in class level of service with fast response times to quote requests, queries and questions from customer whilst ensuring a market leading experience to every customer at every touch point.
We have an exciting opportunity to work within a busy sales and account management office based role, maintaining and growing the company brand within the construction industry.
This is a full-time role working full-time onsite in their offices based on the outskirts of Ware (8am - 5pm, Monday - Friday) and offers a generous salary of £26,000 - £30,000 basic depending on experience, plus generous bonus schemes, commission structure and excellent benefits.
Posted by Henderson Brown Recruitment Ltd • £50K/yr to £60K/yr
General
As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious Customer Technical Manager to join their business.
Our client is a leading food business who supply to a variety of the major retailers.
Responsibilities include but are not limited to
Act as the principal point of contact for customer teams, hosting and accompanying customers on visits to site and supplier sites.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).