Our client who has is a leader in its industry who deal with high end clients and the general public to deliver bespoke products is looking for a Sales & Customer Service Coordinator to join their busy supportive team.
This company has a lot of incoming sales orders so you will be dealing with existing trade and retail customers, new customer enquiries and developing new business through providing and following up on quotations.
You will reach out to new potential customers supporting the business development teams if required so must be comfortable conversing via telephone, webchat and emails.
Reporting to the production manager you will liaise with sales and customer relation departments to determine customer requirements in order to plan production capacity, specifications and resources.
Main Duties
Perform mathematical calculations to determine manufacturing processes to meet customer deadlines.
Analyse production specification, plant capacity data and staffing levels.
In this position you will be responsible for managing key Supply Chain related functions end to end, such as purchasing, materials planning, scheduling and ordering activities associated with the delivery of specific customer products, direct and indirect material purchasing, inventory control and warehousing, shipping and receiving.
Main Duties
Manages and directs supply chain function - procurement, receipt, disbursement, and inventory control of material to ensure on-time delivery of customer orders while maintaining assigned inventory levels.
Is expected to train, develop and educate direct reports on the use of supply chain management techniques, various business systems, varieties of reports and other related tools to ensure timely and economical completion of customer requirements.
Working with existing supply base to assess supplier performance, requesting corrective action when required, and expediting material orders to ensure timely and economical completion of customer requirements.
Ensuring the meeting of quality, delivery, and specification requirements at the lowest possible cost.
The Buyer purchases assigned items such as specific commodities, proprietary goods, machinery, precision tools, test equipment, etc.
Industry Sector: Fire Curtains, Fire Curtains, Smoke Curtains, Fire Control, Smoke Control, Ventilation Systems, HVAC, Extraction Fans, Air Conditioning, Smoke Ventilation, Architects, Fire Engineers, Consultants, Engineers, Specification Sales Manager, Area Sales Manager, Business Development Manager
Area to be covered: London & South East (predominately inside the M25)