Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Posted by Nigel Frank International • £55K/yr to £65K/yr
This industry leader has invested heavily into this team and are now looking for an experienced manager to join them and take the lead on a number of exciting projects focused around consumer analytics and customer experience.
I am working with a global recognisable organisation who are looking for a Voice of Customer to join their data and insights team.
You will manage a team of three and support the wider analytics team, taking the lead on all things customer analytics.
Posted by Nigel Frank International • £55K/yr to £70K/yr
A well-established organisation are recruiting for a Voice of Customer Manager to join their Data & Insights team in Epsom (Surrey).
This role is centred around the Customer Experience, and focuses on drawing insight from multiple data sources, and democratizing this across the business to tell them what they are learning and how they can improve.
They operate a flexible hybrid-working model, where you'll spend 3 days per week working from their modern offices to collaborate with your team and business stakeholders.
Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
Leading a team of 10-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
We are looking for an experienced Team Leader to join our client based in the local area.
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
Posted by Dimensions Specialist Recruitment Ltd • £24K/yr to £25K/yr
These are not your usual automated roles and will is a mix of varied administration and customer services, where you will be involved in:
With training and as one of their Customer Service Associates, you will become responsible for providing an efficient and effective administration and customer service to their existing customers regarding their Mortgage, Investment and/or Savings Accounts.
Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development?
Posted by Lloyd Recruitment Services Ltd • £28K/yr
General
Our client is looking for an individual to join their Relations team, where you will provide administration support to the whole department.
Joining a great team, you will also be rewarded with a competitive salary with excellent benefits package (including a 10% bonus, Private Healthcare, excellent pension contribution), and a focus on employee well-being.
Duties will include
Support the department with any administrative and ad-hoc duties.
The Customer Solutions team manage all customers that are looking to leave the brand either within their contract or at the end of contract and look to retain these customers
We have a fantastic opportunity for an experienced Customer Service candidate who has specialised in fast paced environments handling large e-mail and call volumes to join a very well known, successful organisation with excellent modern offices located in Epsom on a contract basis of 12 months.