Role Objective: The role is to provide a focal point of contact for Connection Services customers who operate within our clients footprint.
This will require the post holder to be the single point of contact for a customer and to take them through each stage of the job, for which they will have full accountability and ownership.
The role will include providing quotations, booking site visits, taking payment, raising numbers and co-ordinating the execution of the work programming.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
Salt are excited to collaborate with a rapidly growing, financial firm on an ASAP starting, 3 month CRM Manager contract position to lead client loyalty and retention initiatives.
In this role, you will drive strategy, enhance the client journey, and collaborate with sales teams to foster growth.
Posted by Harnham - Data & Analytics Recruitment • £115/day to £150/day
The Role
As the Loyalty CRM Executive, you will play a critical role in managing and optimising the company's customer loyalty program.
About the Company
Our client, a leading retailer, are looking for a highly organised and data-driven Loyalty CRM Executive to join their team on a 3-month contract to help enhance customer loyalty and engagement strategies.