We are currently recruiting a part time Income Administrator to join us on a permanent basis.
Within this role, you will act as first point of contact for customers both on reception and over the telephone, answering enquiries, resolving problems, liaising with others and offering advice on general policy and procedure and services provided by Incommunities.
You will also provide administrative support within the office which, in addition to routine clerical tasks, includes financial monitoring of work undertaken on properties and cash receipting of income.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
Posted by Jo Holdsworth Recruitment • £25K/yr to £28K/yr
Jo Holdsworth Recruitment are currently working with an industry leading company to help find a successful Customer Service Coordinator to join their busy and successful team.
Working within the utilities industry, my client is well known for going above and beyond and providing an outstanding level of customer service.
Due to growth, they are looking to recruit an experienced Customer Service professional who can use their skills and experiences to deliver a high standard of service to each individual customer.