I am recruiting for a local authority who is looking for a benefit assessors to work solely on new claims, with a minimum of 2 year's experience.
You must be able to assess all types of Housing Benefit claims including Supported, Temporary accommodation, self-employed, PFAs and Council Tax Support claims You will need to have a comprehensive understanding of benefit legislation and preferably have experience using Civica Open Revenues and D360.
You will need to be able to work to tight deadlines and targets, with a customer focused approach.
Take action to ensure that applications for Housing Benefits, Council Tax Reduction, Discretionary housing payments, discretionary council tax reduction and local welfare assistance are processed and paid promptly.
Provide advise about welfare assistance and where applicable signpost customers to other agencies for help and support.
Resolved to conclusion telephone and written enquiries from residents of Milton Keynes, Landlords and external agencies.
Advising the service user what benefits they maybe entitled to and if a deferred payment arrangement applies.
The role includes carrying out adult social care financial assessments to ascertain how much someone can contribute towards their care, gather financial details and expenditure, dealing with queries in writing and over the 'phone, liaising with several departments within the Local Authority and external agencies.
Scrutinising the Mosaic system for information entered by the Social Worker.
Advising the service user what benefits they maybe entitled to and if a deferred payment arrangement applies.
The role includes carrying out adult social care financial assessments to ascertain how much someone can contribute towards their care, gather financial details and expenditure, dealing with queries in writing and over the 'phone, liaising with several departments within the Local Authority and external agencies.
This is for 3 x full time posts on the Adult Social Care Financial Assessment Team.
We are looking for an experienced Housing Benefits Assessor to work as part of a team to work on Housing Benefits Accuracy Award Initiative [HBAA] Housing Benefits officer - Key skills & Experience Proven experience of processing all types of Housing Benefit/Council Tax Reduction claims.
Extensive experience of Capita Academy Benefits system.
Up to date knowledge of Housing Benefit legislation and the ability to apply this accurately on a case by case basis A proactive and customer-focused approach to resolving queries Work will be in all areas including : New claims and changes in circumstances HBAA Work on VEP, ATLAS and Universal Credit files The role is open to remote working .