Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures.
Assist customers in making purchasing decisions by providing relevant information and guidance.
Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines.
We are part of one of the largest Sales and Marketing agencies in the world and are currently seeking a Field Sales Representative to represent our partner BAT, with the aim to drive sales of their products via a Vending Machine proposition.
Disrupt is an exceptional business that cares about its people.
Ideally you will have a solid call centre based background and have great/clear communication/telephone based skills and have experience using contact databases.