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Exciting No7 Counter Manager role helping customers with skincare and beauty needs. Delivering a great customer experience will be second nature to you creating authentic relationships with customers will be at the heart of everything you do.Who We AreFive iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone!We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.Join us and together we can achieve more. Find out more here.About the roleFind out from Becky what a typical day as No7 Advisor looks like - from engaging with customers to providing personalised beauty consultations, Becky's day is filled with helping people feel confident and beautiful in their own skin.Click to view: No7: Day in the lifeYou will work onsite and report into the Store Manager or General Manager. Your main responsibilities will be to: Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedbackBuild great relationships with customers and colleaguesProvide personalised consultations using the latest skincare, make up and beauty products.Deliver your sales targets by creating business plans and driving in store promotions and No7 offers Complete our award-winning 12- month Skin School development programmeCreate a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating team successMake sure your counter is beautifully presented to showcase the range of No7 skincare and beauty products to our customersBe an ambassador for the No7 brand across your store What you'll need to have A passion for makeup, skincare and the No7 brandExperience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened toOutstanding customer service experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visitThe ability to work with business plans, achieve sales targets and review individual and team performanceEnthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise It would be great if you also have Experience using skincare and beauty products on customers Our Benefits Generous employee discount on our own brands and partner businessesHoliday entitlement that increases with length of serviceDiscretionary annual bonus schemeYour own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customersBecome a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certificationYou will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatmentRetirement Savings Plan We have a great range of benefits that go beyond salary and offer flexibility to suit you.Click here to view our full list of company benefits.Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate. All rewards and benefits are subject to change and eligibility.What's Next?If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview.We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
The hourly rate for this role is £12.69 and up to £14.05 across selected locations within London.The importance of your role. Fantastic customer care is at the heart of everything we do, and as a Relief Pharmacy Dispenser you'll be part of helping customers and patients feel good. It's everything from the clear advice and care you offer them, to the wide ranges of services we provide.This is a great opportunity to develop your pharmacy career and make a difference to the lives of our patients. How will you do it? With different types of pharmacies all over the UK, we're giving patients the very best care and attention with the services we offer. You will be providing healthy lifestyle advice and health services to our patients across a number of store locations. You'll do this through great conversations as well as delivering the technical aspects of supplying medicines.This is often a fast paced environment, and you will interact with many different people, and will be a core member of the pharmacy and healthcare team. What you'll be doing day to day. It's all about providing health advice through focussed conversations with our patients, whilst giving clear and accurate answers and advice. Your duties will include: Tailoring conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs.Delivering the technical aspects of the dispensary whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions.Complying with legal and professional requirements and accepted guidance on professional practice in Boots.Seeking opportunities to engage with GPs and practice teams to promote services and items.Delivering efficient dispensary operations and ensuring dispensing losses are minimised. What you'll need to have. We're offering you an exciting career opportunity and a chance to continue your professional journey. You will need to have an NVQ Level 2 in Pharmacy Services to join us.But it isn't just about experience or knowledge, we're looking for people with a genuine passion for customer care, and who will be ambassadors for healthcare in our stores.You will have the ability to build strong relationships with patients and your team, and will be able to understand individual customer needs and tailor your support and advice appropriately.To work across our pharmacy and healthcare area you also need to have a Medicines Counter Assistant (NVQ2) qualification or equivalent. However, if you have not previously completed this, we'll support your development to complete this training when you start with us.If you are interested in further developing your professional career, we can support you towards achieving both competency and knowledge based NVQ Level 3 (QCF) qualification in Pharmacy Services to become eligible to register with the GPHC as a Pharmacy Technician. This could then lead to an Accuracy Checking Pharmacy Technician (ACPT) role. As you continue to develop your healthcare knowledge through these qualifications and roles, your pay and benefits will reflect this.Excitingly, this is just one of several routes your career could take you within Boots! Our Diversity and Inclusion commitment. Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.This role is subject to a DBS/PVG check in certain locations. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision. Our Benefits. We have a great range of benefits that go beyond salary and offer flexibility to suit you: Competitive holiday allowance (with the option to buy more days)Boots Retirement Savings Plan pension schemeDiscretionary annual bonus schemeEnhanced Maternity / Paternity / Adoption leave pay£100 gift card for colleagues expecting/adopting a babyFlexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a weekGenerous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship. All rewards and benefits are subject to change and eligibility.[#video# https://youtu.be/qqWXIBCy7Y?sisC1ZJN9qILDSv7wo{#400,300#}#/video#]