Innovative and forward-thinking digital company is seeking a passionate and operational Customer Support Manager to lead and enhance their customer support and tech support teams, ensuring that their community receives an unparalleled service.
As Customer Support Manager, you will provide strategic direction while offering hands-on support to create memorable and delightful member experiences.
In this pivotal role, you will be at the heart of the company's mission, fostering a customer- centric culture.
Commercial Manager / Business Manager who ideally has experience in a commercial role within a professional consulting, IT / technology provider or similar industry is required for a well-established and growing company.
We have a fantastic new job opportunity for a Commercial Manager / Business Managerwho ideally has experience in a commercial role within a professional consulting, IT / technology provider or similar industry.
Working as a Commercial Manager / Business Manager you will join a small team where you will gain lots of exposure with autonomy within your role.
Our Client in the Decarbonisation space is looking for an innovative and proactive Business Manager to provide a high level of support to the Delivery Management Team (DMT) in the coordination and management of a large customer facing delivery team.
Ensuring that effective planning and administrative systems to support the management of the team's core activities are in place and maintained efficiently and effectively.
General
You'll be driven, proactive, resourceful and be able to make decisions under pressure.
As BES Utilities continues its exciting growth within its IT department in 2024, we have a newly created position available for an Application Support Analyst to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with some travel to our Fylde Coast offices when required.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.