Hours per week: Monday to Friday - 08:30 - 17:00 - 37.5 hours per week
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Hours per week: Monday to Friday - 08:30 - 17:00 - 37.5 hours per week
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
Posted by Gray & Associates Recruitment Services • £14/hr to £14.80/hr
The ideal candidate will have
Experience of working in a business support capacity providing a wide rangeofadministrative and dataanalyst support.
General
As the BusinessSupportAssistant you will be part of a busy team responsibleforundertaking varied administrative tasks and recording and analyzing dataas required.
Potential 12 month contract, A fantastic opportunity to join an organisation committed to ensuring children get the best out of their education.
To work within consistent business support and administration processes and.
Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
Main purpose of the job
To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager.
Our established and growing client based in Hitchin are seeking a supportive administrator to manage the operations of the business alongside the Administration manager.
Our client offers outsourcing services to work alongside businesses and boost their daily activities and outreaches.
This is a fantastic opportunity for a Confident and Friendly individual who is keen to gain additional experience.