Hours per week: Monday to Friday - 08:30 - 17:00 - 37.5 hours per week
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
Posted by Service Care Solutions - Social Work • £28/hr
About the Role
The successful candidate will provide oversight of business support functions and operational processes, reporting directly to the Business Manager for these services.
This role, based within the Corporate Parenting Team, will be crucial in ensuring the smooth operation and delivery of a first-class business support service.
An exciting opportunity has arisen within Hackney's Children & Families Service for an Interim Service Support Manager.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
To be responsible for implementing the business partnering function for the specified service area.
They will act as a partner with the service leadership teams to develop, constructively challenge and support service plans and project delivery and take responsibility for managing and reporting on operational performance for the business partnering team.
The role is pivotal in providing strategic support in all aspects of financial advice for the service across the Council.
Our client, a membership organisation for businesses looking to secure infrastructure contacts globally, is seeking a highly organised and proactive individual to join their team as an Administrative Coordinator.
Temporary Administrative support to the Director for Climate and Infrastructure - 3 days per week - Tuesdays, Wednesdays and Thursdays
In this role, you will provide comprehensive administrative support to the Director for Climate and Infrastructure, assisting with day-to-day operations and ensuring the smooth running of the department.