A well-established business is looking for a Business Manager to ensure that all departments are supported in accordance with necessary legislation and the organisation's policies and procedures.
You will be responsible for managing sensitive information, deputising for the Senior Managers at meetings, and overseeing support services.
Along with a competitive salary, you will also receive 30 days annual leave plus Bank Holidays, and flexible hybrid working.
Our client, a global provider of business and creative support services is looking for a Business Support Manager to join their onsite team on a permanent basis.
As the Business Support Manager, you'll be leading data capture and pipeline structuring, creating insightful reports, and providing analytical support to boost decision-making and operational efficiency.
Your adaptability will be key as you navigate the changing workplace, contributing significantly to the company's success.
The successful Business Support Manager to take overall responsibility for the portfolio of Vertical Sliding products ensuring all customer service training, product knowledge and customer relationship needs are met.
The role will involve
Provide first-line escalation support to the team for any difficult customer issues; taking these through to resolution or escalating to the Customer Services Manager when appropriate.
To support the CSD team in providing excellent customer service on Caldwell & Vertex products, through training, building customer relationships and providing product knowledge support.
Over the past three years Business Support has carried out a range of tasks which have increased in number, frequency and complexity, The Business Support Manager is pivotal in maintaining the existing high standards, seeking strategic opportunities, and working successfully with colleagues to deliver a first-class service.
The business support team is a high-performing, busy team which provides administrative support to Dementia Support and Partnerships.
Innovative and forward-thinking digital company is seeking a passionate and operational Customer Support Manager to lead and enhance their customer support and tech support teams, ensuring that their community receives an unparalleled service.
As Customer Support Manager, you will provide strategic direction while offering hands-on support to create memorable and delightful member experiences.
In this pivotal role, you will be at the heart of the company's mission, fostering a customer- centric culture.
Are you a customer focused Software Support Manager with previous experience in managing technical I.T teams or similar that have delivered an exceptional service to their customers?
To be successful as a Software Support Manager you should have excellent interpersonal and conflict management skills.
You will be responsible for training, supporting, developing and leading a bright and capable team, whilst also prioritising managing escalations and building strong relationships with Key Accounts, focusing on providing excellent communication and technical support to all customers whilst meeting and exceeding set SLA's.
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