Overview of Job
Your key responsibilities will include:
- Building collaborative relationships with stakeholders
- Support in maintaining staffing records and compliance
- Support the efficient delivery of resourcing for the London region including induction process
- Inbox management
- Support in carrying out and maintaining UKHSA HR processes and policies
- Support finance processes, such as raising POs and processing invoices
Main Duties of the Job
- Provide operational support to a range of corporate functions which may include finance, , HR, governance, business continuity, risk management, staff engagement and internal communications.
- Identify opportunities to make improvements to business processes within individual functions and across the Directorate or for the Director's office.
- Provide secretariat and managerial support to the senior management team and other internal meetings and/or external networks.
- Deputise for Business Operations Manager (if applicable) to cover absence and holidays.
- Support the Directorate to deliver on the business plan and key priorities in a timely and responsive fashion.
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Essential criteria
- Work with others to identify areas for improvement and simplify processes to use fewer resources. Use technology where possible to increase efficiency.
- Make it clear to all team members that bullying, harassment and discrimination are unacceptable.
- Reflect on own work, continuously seek, and act on feedback to improve own and team's performance.
- Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money.
- Experience of undertaking secretariat functions / administering meetings, events.
- Experience of writing and preparing reports for senior colleagues and / or meetings.
- Experience or understanding of budget management, business planning and business continuity processes.
- Ability to work without supervision working to tight and often changing timescales.
- Ability to organise one's own work and that of the team.
- Ability to work in a continuously changing environment.
- Ability to lead a team and effectively manage team dynamics to drive forward a shared goal.
- Experienced in IT skills, advanced Microsoft Office skills, including Word, Outlook, Excel, PowerPoint,
- Educated to degree level/NVQ 6 in relevant subject or equivalent experience in a similar area of work.
- Experienced of use of systems to order goods and services and an understanding of relevant policies and procedures.
- You are detail-focussed, you ensure everything is accurate and error free.
- You take a positive approach to tackling problems and find ways to identify suitable solutions.
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