Posted by Premier Work Support • £23K/yr to £25K/yr
A great opportunity has arisen within one of our long established clients for a Customer Support Administrator to join their friendly Contracts Team on a full-time permanent basis.
Reporting to the Project Manager, the successful candidate will be working closely with the contract sales team dealing with daily customer requirements, co-ordinating projects and be the link between the sales team, customers and other departments in the business.
You will be working 37.5 hours per week, 08.00-16.30, Monday-Thursday and Friday 08.00-15.30.
Are you an experienced administrator proficient in Excel and business systems?
I have a role that involves data analysis, developing and generating reports for stakeholders and initiating cross-departmental collaboration.
Having a quick thinking and proactive problem-solving attitude is important in this role as there will be times you need to speak to our customers to manage expectations and keep customers informed.
As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
My client, a vibrant and growing company, is seeking a dedicated and organized part-time Office Administrator to support various departments within the business.
Key Responsibilities
Provide full administrative support to different teams.
Manage the main telephone switchboard and handle incoming calls.
The ideal candidate will be responsible for greeting visitors, answering phone calls, and providing general administrative support to ensure smooth operations.
We are currently seeking a friendly and professional receptionist to be the welcoming face of our company.
This is an exciting opportunity for someone who enjoys interacting with people and has strong organizational skills.