Our client is looking for an IT service desk analyst to join their team in Ibstock, Leicestershire.
The Service Desk Analyst is the 'face' of the IT team, and the first point of contact that users will interact with.
This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity to advance within IT.
Robert Half have partnered on a retained basis with CMS Cepcor to recruit an ERP Manager on a permanent contract, to be based in Coalville, Leicestershire.
The Organisation
Trading for over 30 years this family owned business supplies customers in over 140 different countries with current revenues of £80m with ambitious export growth plans.
The CMS Group is the leading aftermarket manufacturer and supplier of crusher spare parts.
As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance.
Amazon encourages open communication about unique needs for flexible arrangements.Key job responsibilities Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.
Providing excellent service every time is part of our mission to become the world's most customer-centric company.
As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance.
Amazon encourages open communication about unique needs for flexible arrangements.Key job responsibilities Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.
Providing excellent service every time is part of our mission to become the world's most customer-centric company.
As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon's current flexible work guidance.
Amazon encourages open communication about unique needs for flexible arrangements.Key job responsibilities Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.
Providing excellent service every time is part of our mission to become the world's most customer-centric company.