Posted by Macildowie Recruitment and Retention • £11.44/hr
General
This is a full time temporary on going position, Monday to Friday which offers a heavy hybrid model
THE OPPORTUNITY
Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester.
Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst collaborating with our internal and external stakeholders.
We are seeking a property help Desk Operator to act as the first point of contact for schools, academies, and client departments for all property-related matters.
This role involves resolving a wide range of complex issues relating to facilities within buildings and requires a proactive approach to customer service and problem-solving.
Day to Day of the role
Develop a broad understanding of all County Council departments and their services to resolve a wide range of information provision enquiries.