This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
This role has a starting salary of £21,474 per annum, based on a 36 hour working week.
We are excited to be hiring a new apprentice to join our fantastic Democratic Services team, based at the County Council headquarters, Woodhatch Place, in Reigate.
This is a 15-18 month fixed term contract and you will be fully supported and mentored through your apprenticeship and will be given time, whilst at work, to complete your coursework with a dedicated assessor.