Working for a well-established medical company your role will be to provide excellent customer service at all times, promoting products and services via telephone/email/live chat.
You will receive and make calls/emails giving advice on products, sending samples and making follow up calls to ensure customer satisfaction.
You will also be required to manage your own administration, maintain the database and achieve monthly targets.
This role supports the safe and effective running of the opticians business, being an expert in the technical aspects of the recommendation, sale and supply of contact lenses and optical appliances around the area.Key responsibilities include:
About the opportunity
As a CLO you lead and inspire the opticians team to deliver excellent patient centred care to ensure our customers and patients are supported to feel good in contact lenses.
Working for a well-established medical company your role will be to support the Customer Services team by processing patient orders with efficiency and care, generating letters to be sent to GP Surgeries and cleansing the customer database.
This is a 12 month maternity cover, part time, working hours 6pm - 9pm 15 hours per week
Salary £9,360 per annum, 25 days holiday per annum rising to 27 after 5 years' service, (pro rata) contributory pension scheme, private health care, life assurance, modern office facilities, subsidised canteen, free parking onsite.