Posted by Proactive Appointments • £30K/yr to £35K/yr
As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications.
This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues.
You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service.
A global insurance firm is seeking a skilled Enterprise Application Support Engineer with a strong understanding of the Software Development Life Cycle (SDLC), blue-green deployment strategies, and automation using CI/CD pipelines.
The ideal candidate will have experience in SQL database maintenance, backup and restore operations, and using Real User Monitoring (RUM) tools like Datadog for troubleshooting application issues.
A good working knowledge of Azure Infrastructure and Entra is essential.
SaaS client based in Hertfordshire is looking to expand there app support function in the UK, this is due to continuous growth and new client acquisitions across Europe and the US.
£60,000 - £65,000 Package
This is a pure hand on role where you will be leading and mentoring junior analysts, reporting into the Director.