To develop, manage and co-ordinate the critical activities of assigned applications lifecycle management and service delivery, providing day to day support for the applications and related software, implementing and transitioning to new technical solutions, adopting best practice application operation and exploiting new technologies including 3rd Party Supplier Management.
To maintain a Centre of Excellence and Best Practice in Applications Service Delivery by improving the technical performance of current applications and associated integrated technologies.
-Resolution of incidents and service requests as timely as possible and within agreed SLAs and KPIs - Escalation of problems and/or capacity issues to the MySurrey Customer Engagement Team Leader - Flexing to support the MySurrey MI, Security & Problem Management team as directed by the MySurrey Customer Engagement Team Leader The Customer Value of this role is to resolve tickets.
My client is seeking a Sales Support Administrator to join their team on a permanent basis.
Your mission is to support your team by ensuring timely assessment of requests, customer financial analysis and by helping customers with their services.
This is a fantastic opening, due to internal promotion, within our Horley based client - they are looking for an Assistant Account Manager to support the Account Manager to increase customer satisfaction, retention and lifetime value through strong relationship building and servicing key account business needs.
Our client is a fast-growing, technology-driven leader in energy data and services, with a legacy of over 40 years.
Boasting more than 3.5k satisfied customers and a team of 300 dedicated professionals, they are at the forefront of their industry.
A fantastic new opportunity has arisen for an experienced Office Manager to join a thriving international project and cost management firm.
As a result of continued growth, a brand-new role has been created within the company to oversee and manage administrative functions and ensure the smooth operation of the office.
This is a great role for someone who enjoys being the heart of the office, as this position relies on character and a strong desire to support others.
Posted by Proactive Appointments • £30K/yr to £35K/yr
As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications.
You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service.
This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues.