Posted by McCormick UK Limited • £30K/yr to £38K/yr
Permanent and fixed-term contract positions available
This is a great opportunity to join our team and continue the great work in bringing to life our condiments manufacturing facility, located in Peterborough, UK.
Our vision is to build a sustainable, innovative McCormick factory-of-the-future to support our Flavour Solutions customers.
As a Lifeline Adviser (Nights) for our client you will need to be able to provide high standards of customer service to a wide range of customers by actively listening to and understanding the details of each contact, assessing and processing customer contact telephone calls for an emergency response, in line with individual customer contractual requirements.
Hours per week: 34
In addition, the Lifeline adviser will need to assess the calls for repairs for external customers under contract as cost effectively and efficiently as possible and to an agreed time frame.