Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
With over 6000 employees, it supports 37 million people in 120 countries.
We are assisting a progressive company who are searching for an IT Service Desk Analyst / 1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework.
Standard hours
Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day.
Main Duties
Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices.
The responsibilities of this role may extend beyond those outlined below and may involve direct client interaction.
This role entails a senior position with extensive involvement in tax-related tasks, including the preparation of tax returns and associated compliance work.
General
We have an outstanding and thrilling opportunity available for a Tax Executive to become a part of our client's esteemed firm.