We are looking for an experienced 1st/2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
General
The ideal candidate will have over 1 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire.
We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills.
BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year.
Hybrid position 37,5 working week - 3 days in the office 2 days working from home.
We are representing a global market leader based in Hatfield, with an exciting twist, NO COLD CALLING - your role would be to contact inbound enquiries to fact-find, qualify the interest and opportunity and forward them internally to the right Sales Executive (levelling/sector/opportunity based)
This is a company that has a huge focus on investing in its staff with first class training and a defined career paths whilst offering a fun and diverse working environment.
Posted by Streamline Search Ltd • £45K/yr to £60K/yr
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