Our client is a well-established, independent, property Sales & Lettings company who are well established selling and managing residential properties across Warwickshire & the West Midlands.
Here at Stonewater, we are seeking a Performance & Delivery Manager - Rents & Service Charge Operations to maximise Stonewater's income collection through the strategic direction of Rents & Service charges across all tenures.
Working in collaboration with our Performance Delivery Manager - Rents & Service Charge Compliance, you will lead, manage and develop a range of Analysts and Officers to ensure they have clear organizational leadership and focus on planned objectives, and are engaged and motivated to deliver high levels of performance and excellent customer service.
You will promote Stonewater as a thought-leader in operational delivery to external networks and continually look to improve services for the future with the utilization of data analytics and performance review.
Are you a team player with a passion for food and people?
Do you thrive in a busy environment?
If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a part time basis, contracted to 30 hours per week.