Position: Sales Office Administrator
Contract Type: Permanent
Location: Coventry - CV7
Salary Range: £22,000 - £27,000 per annum
Driving Required: Yes
Working Pattern: Full Time (Monday to Friday )
Do you enjoy providing exceptional customer service and have a knack for office administration? Are you looking for an opportunity to be part of a successful international manufacturing business? Join our client, a leading privately owned fireplace and barbecue manufacturer based near Berkswell, as their Sales Office Administrator!
Responsibilities:
Be the go-to person for customer service, handling enquiries and providing support to retailers, customers, and sales staff.
Proactively resolve customer issues, warranty claims, and find suitable solutions to ensure customer satisfaction.
Manage general office administration tasks, ensuring smooth operations.
Process customer orders and collaborate with transport companies for efficient delivery.
Utilise MS Office to prepare reports and maintain accurate records.
Ensure stock control and inventory management for seamless operations.
Assist in trade shows and events preparation and attend if required.
Take charge of picking, packing, and dispatching orders via courier.
Support warehouse activities such as checking off orders, organising stock, and managing spare parts.
Maintain cleanliness and tidiness of the showroom, reception area, and office space.
Utilise excellent knowledge of MS Office, as well as Sage Accounts 50 software if possible.
Requirements:
A positive attitude and a passion for providing outstanding customer service.
Strong organisational and multitasking skills to handle various responsibilities.
Excellent communication skills and the ability to handle customer enquiries and issues effectively.
Proficient in MS Office applications, particularly in generating reports.
Experience with stock control, inventory management, or warehouse operations is a plus.
Attention to detail and accuracy in order processing and record-keeping.
Ability to work independently and in a team setting.
Own transport is required for easy commuting to the office location.
This is a fantastic opportunity to join a well-established international manufacturing organisation and contribute to their success in the UK market. If you are a proactive individual with a passion for customer service and administration, don't miss out on this exciting role!
Apply now with your CV and a cover letter highlighting your relevant experience and why you would be a great fit for our client's team. We look forward to hearing from you!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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