As the Aftersales Manager, you will be responsible for overseeing all aspects of the aftersales department, ensuring exceptional customer service, efficient operations, and achieving revenue targets.
We are seeking a dynamic and experienced Aftersales Manager to join a busy main car dealership.
What will you be doing
Lead, mentor, and motivate a team of service advisors, technicians, and support staff.
We are now looking to expand our team with a customer service background to join our Aftersales Department.
We are looking for a forward-thinking, resilient team player who is highly motivated, and able to communicate effectively with both customers, suppliers, and other members of my client's team.
We are proud to be to be working with a family run business with over 25 years' experience in the leisure industry and a reputation for providing excellent customer service.
Service & Aftersales Manager (Engineering) - Trafford Park - Up to £40,000
About the Company
Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries.
Account Management - to grow business with our resale customers through excellent customer relations, dispute resolution, upsells and cross-sells and provide valuable insights into customer buying behaviour.
As well as having an impressive portfolio of customers including leading pet stores, vets and pharmacies, this brand also has a huge online sales presence which includes Amazon (UK and Europe), Etsy, eBay, TikTok and Mirakl.
Established for almost 25 years, my client has a broad and well developed portfolio of unique, premium and patented natural health and wellbeing pet supplement products which are distributed to the global pet market in over 50 countries.
Social responsibility is a priority and they strive to minimise their ecological footprint through eco-friendly packaging, responsible sourcing practices and ethical manufacturing processes.
Inside Sales Manager (Business to Business SaaS) - Telesales Team Lead - Be responsible for sales performance for a team of 10 Inside Sales BDMs - Coach, Manage and Mentor high performance Sales Executives!
New Business Sales Team Leader - Telesales Floor Manager - Be responsible for sales performance for a team of 10 Inside Sales BDMs - Coach, Manage and Mentor high performance Sales Executives!
As Sales Supervisor - Tender Repairs Specialist , you and your team will provide administrative support for salespersons and sales manager, enabling them to maximize the time spent on customer activities and proactive activities.
The Sales Supervisor - Tender Repairs Specialist, may also specialise in an area of support, namely Repair Tendering and will still cover set planner groups for the purpose of tender along with supervisors' duties and manage tendering reporting, or 3rd Party Inspections.
The administrative support covers activities related to repair sales support.