We are now looking to expand our team with a customer service background to join our Aftersales Department.
We are looking for a forward-thinking, resilient team player who is highly motivated, and able to communicate effectively with both customers, suppliers, and other members of my client's team.
We are proud to be to be working with a family run business with over 25 years' experience in the leisure industry and a reputation for providing excellent customer service.
Supporting all areas of the aftersales business within both the parts and service departments, you will play a key role in ensuring customer satisfaction, have a keen eye for detail, and will demonstrate excellent communication skills.
The Aftersales Administrator and Support role is an exciting, varied and practical position where no two days are the same.
The Opportunity: Looking to get your foot on the ladder and eager to provide exceptional support for a thriving and dynamic team, ensuring this global leader maintains its outstanding aftersales reputation?
Account Management - to grow business with our resale customers through excellent customer relations, dispute resolution, upsells and cross-sells and provide valuable insights into customer buying behaviour.
Your role will be to administer and assist the Aftercare Support Team in order to meet the business objectives of the organisation, ensuring the highest standards of after sales service is delivered constantly to all our customers.
We are currently seeking an After Sales Service Administrator to join a well-established, family-run SME based in Wigan.
Is a specialist e-commerce division of a global & award winning Network Agency group.
Their offering spans multiple channels (including D2C, marketplace, and Social Commerce), diverse product offerings (from managed services to advisory and tech/tools), and encompass a global reach.