Reporting into the Head of Business you will be responsible for managing the aftersales department which includes a team of Technicians, Workshop Control, Parts and front of house Service Advisor team across a split site workshop.
Our client, the best motor trade employer in the North West, is looking to recruit an experienced Aftersales Manager.
Your key objective will be to drive the performance of the teams within the aftersales operation and encourage them to work, efficiently and cohesively, to optimise performance and consistently provide customer excellence.
The role would be supporting the Area Sales Manager by going into existing customers (Builders Merchants) and doing product demonstrations, Training the staff and customers, up selling the products and Merchandising.
Our client is an international company that manufacturers & supplies Adhesives, Sealants Tiles, Grout and Roofing Supplies for over 20 years.
PRINCIPLE SCOPE AND OBJECTIVES
To drive sales through product demonstrations and customer product training exceeding KPIs targeted.
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