Based in South London but working hybridly (just 1 day each week in the office), this is a full time role (36 hours each week, Monday to Friday), strong knowledge of the homeless & adult social care customer journey and relevant legislation is a distinct advantage to undertake this job role.
A fantastic opportunity has emerged for a Complaints Officer to join one of Adecco's most improved public sector housing clients in a temporary role, initially for six months.
The role is responsible for investigating and responding to complaints, enquiries, SARS and FOI requests made to the company, identifying and making recommendations for service improvement and sometimes consulting with service users.
We need individuals that are resilient, confident communicators, self-motivated and above all keen to learn.
We are very happy to be able to offer opportunities based in the local area, working for a leading brand name.
These roles are great opportunities to work in a varied customer service role, where no two days are the same, whilst offering you rare chance to build your skill set - these are not your typical customer service positions.