We are looking for a self-motivated individual to manage and provide intensive housing management support at one of our Independent Living Schemes in Cambridge.
You will be responsible for the management of tenancies and duties that include: completing support plans and risk assessments for residents, monitoring rent accounts, and re-letting our void units, as well as providing day-to-day housing support to customers.
Work flexibly to deliver a tenure blind wholesome people and place offer for residents in Housing for older people and specialist housing ensuring the needs of the wider community are met.
Provide high quality and comprehensive support to the service user to empower rhw to plan, work towards and achieve their outcomes.
Work effectively individually and as part of a team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with local policies and legislation.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by Essential Employment • £313/day to £401.79/day
Allocations & Lettings Manager needed in London £401per day ref 005141
1.1 To lead on the delivery of a first class lettings, allocations and void management service whilst ensuring that organisational goals, vision and statutory obligations are met at all times.
1.2 To deliver the fair allocation of secure Client housing, nominations to Registered Providers, mobility schemes and other housing options in line with the Client's housing allocations scheme and housing quota plans.
Posted by Pinpoint Resourcing Ltd • £27K/yr to £30K/yr
General
Pinpoint Resourcing are partnering with a Property Management company based on North London who are urgently seeking a Property Manager Assistant on a 6 month basis with potential to go permanent.
This role will be to bridge the gap between the growing property management team and the support office.
Duties
Responsible for management of the services sheets and the portfolio.
Posted by Hyperion Partners Ltd • £23/hr to £26/hr
Key Responsibilities
Tenancy Management: Manage a diverse portfolio of properties, ensuring all tenancies are compliant with legal requirements and internal policies.
General
As a Housing Officer, you will be the primary point of contact for our residents, responsible for managing a portfolio of properties and ensuring that tenancies are sustained in a positive and supportive manner.
You will work closely with residents to address their needs, resolve issues, and maintain the overall wellbeing of our communities.