Account Management - to grow business with our resale customers through excellent customer relations, dispute resolution, upsells and cross-sells and provide valuable insights into customer buying behaviour.
An opportunity has arisen within their Manchester team for an additional Account Manager, who will assume responsibility for supporting existing clients in the corporate arena.
My client is a true market leader in its field, now established for 100 years and operating with global presence.
They provide a niche, yet business critical, insurance product to both direct and broker channel customers, and boast retention rates above 90%.
Our client is a leading cloud computing and IT managed services provider, empowering businesses with hybrid cloud infrastructure, network connectivity, security, and digital workplace solutions.
General
With an ambitious mission to make their customers' businesses unstoppable by enabling connectivity, security, and scalability.
Tech Start-up Success: Established in 1998, they've grown to over £100m turnover and nearly 500 employees.
Partner Success Account Managers (AMs) at Xero are responsible for growing and maintaining these critical relationships, building on the great sense of community that exists amongst Xero Partners and guiding them to speed up optimal use of Xero across their client base.. Our Partner Success team looks after a segment of our partners who have already adopted Xero within their practice.
Xero's Partner Channel is exciting; we work in Partnership with Accountants & Bookkeepers to help them and their small business clients to become more successful.
We do this by using Xero's products and services to free up time and gain greater insight into their financial situation.
Opportunity: Account Manager / IT Project Manager / Area Manager
We are currently looking for an Account Manager with a remarkable eye for detail and excellent relationship management skills, for an exciting role focused on providing IT service review for multiple sites.
The HQ is based in Manchester, but you'll be embarking on lots of UK travel so this would suit a non-technical candidate wanting to be out of the office, overseeing operations and reporting back to stakeholders.
Joining as an integral member of our award-winning digital marketing agency your responsibilities will span the full client lifecycle from initial engagement, briefing, proposal, launch, testing and the ongoing nurturing of the account and client relationship.