Our client, one of the UK's leading biotech companies, are recruiting a Senior Customer Service Team Specialist to join a friendly, close knit team.
This is a full-time temporary role, covering maternity, for up to 12 months and is focused on providing first class end-to-end solutions to a wide range of customer enquiries.
Key Tasks/Responsibilities for Senior Customer Service Specialist
Taking a lead role in the team, balancing regular customer enquiries with high level account management and dealing with issues and escalations.
Provide one-on-one and small group support to students with SEMH needs.
General
The successful candidate will play a crucial role in supporting our students' educational and emotional development, working closely with teachers, parents, and other professionals to create a positive and inclusive learning environment.
We are seeking a compassionate and dedicated Learning Support Worker to join our team.