As the Customer Service Executive, you will be responsible for managing the planning, receipt and action of all orders/queries to lead time.
You will manage and assist in raising the profile of the department and be the main point of contact for the Customers in the order, delivery to invoice process.
My client is seeking a Customer Service Exceutive to join their team ASAP.
Posted by Lloyd Recruitment Services Ltd • £13.46/hr
Customer Service Operator; Company Overview
A long-established UK-based eCommerce business with nearly two decades of experience, specialising in the distribution of building products for the construction industry and related trades.
The company operates online, offering a wide range of products at trade prices with nationwide delivery.
Responsibilities include handling bespoke customer ordering processes, managing product transfers, and performing other daily tasks as the business evolves.
This role is essential for supporting the Branded Medical Supply Chain and Surgical Supply Chain teams by managing replenishment duties across a designated range of manufacturers.
General
The role requires the ability to build and maintain strong relationships with both internal and external stakeholders, addressing their needs and ensuring a high level of service while meeting the business's key performance indicators (KPIs).