We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
As a Customer Support executive and Administrator you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.
Our client is within the logistics and construction industry looking to recruit an experienced and professional Sales Support Advisor who has the skills and competencies to successfully secure and process orders over the telephone, webchat and via email.
This is a fast paced role where attention to details and coordination skills will be required alongside enjoying dealing with customers and building rapport.
As they strive to become a listed company within the next 18 months, we are looking for a talented and driven individual to join their team as a Finance Analyst.
Our client services industries such as aerospace, aviation, medical and defence sectors among others.
CMA is excited to be exclusively partnering with a growing manufacturing organisation based on the outskirts of Southampton, based at their UK offices in new offices with idyllic views over The Solent water.