CPS Group are working exclusively with a well-established IT Consultancy who are looking to hire a LANSA Support Analyst to focus on Public Sector-focused projects.
You must already have SC Clearance, or be SC Clearable to be considered for this role!
Joining their friendly, team of 6 Application Support Analysts you'll deliver first class support to a worldwide customer base using their award-winning product and be responsible for:.
General
We're working with a Bristol based tech company looking to recruit an experienced Application Support Analyst.?
Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector.
As a Service Desk Analyst you'll play a crucial role in assisting internal customers.
Your responsibilities include providing 1st and 2nd line technical support, resolving incidents according to guidelines and Service Level Agreements, and supporting users with Victim Support procured computers.
Joining our IT Operations and Service Delivery team in a new stage of our exciting journey, you are an in-house infrastructure subject matter expert for VMware, Windows Server and Microsoft Exchange.
You hold a vital role in our team ensuring that all day-to-day activities such as incident response, service request fulfilment, change control, availability and performance management of the IT Operations platform are carried out within a controlled and compliant framework.
There will also be the opportunity to get involved in project work.
In this Business Analyst position, your role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organisational functions and business processes.
Quest Search & Selection is currently recruiting for this omni channel retail business.
The business has over 100 stores and strong presence online and also via their members club.
As a Service Desk Analyst, you will be responsible for providing 1st and 2nd line support including application support to circa 1200 staff nationally in an ITIL based environment.
General
Our client is a prominent UK based charity, seeking aService Desk Analyst to join their established team.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
You will be supporting external clients with all of their IT requirements - 2nd and 3rd Line, but also involved with the management and implementation experience of various devices, software and solutions including:
This is a fantastic opportunity for you, a Workplace Operations Engineer or 2nd / 3rd Line Support Engineer, to join a leading IT company based near Cardiff.
Workplace Operations Engineer
Cardiff - hybrid working (2 days from home a week).
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Due to the organic business growth in recent years for one of our key clients, they are looking to recruit a Desktop Support Engineer for their Cardiff Office
Supporting Microsoft Office 2013
The Role & Responsibilities
Supporting, configuring, and deploying Windows 7/10.