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Operations Coordinator Monday to Thursday: 9am - 5.30pm, Friday: 8.30am - 5pm Reports To The Operations Manager. Job Overview The Operations Coordinator provides flexible administrative support to the Operations Manager and assists senior leadership as part of the executive support team, ensuring a positive and professional experience. The role involves delivering HR administration, diary management, event coordination, collating and analysing management information, and performing various administrative duties to support operational functions. Responsibilities and Duties: Planning, organising, and managing practice events such as Practice Meetings. Conducting general HR administration, updating and maintaining the HR Portal "Bright HR," and authorising absence requests for staff members. Assisting in the full employee life cycle administration, including recruitment, on boarding, and off boarding. Preparing and gathering management information and statistics. Responding to emails, mail, and inquiries for the operations team with minimal direction. Coordinating, preparing, and maintaining compliance files, including financial promotions, to ensure compliance standards are met. Liaising with the organisation's IT provider to ensure licenses and software are up-to-date, and new staff are issued with equipment promptly. Assisting in coordinating office cleaners and other trades to ensure the office is a safe place to work, overseeing and recording health and safety checks, and preparing the Business Continuity Plan. Performing general administrative tasks to support services as directed by the Operations Manager. Using systems and processes effectively to support service delivery to internal and external customers. Qualifications Essential: Experience in an office environment within a support role to senior management, such as an executive assistant or similar. Understanding of HR administration, staff on boarding, and diary management. Proficiency in Microsoft Office software, including Word, Excel, PowerPoint, and Outlook. Discretion and ability to work confidentially. Excellent written and verbal communication skills. Polite and professional interpersonal skills, able to relate to people at all levels. Meticulous attention to detail. Excellent organisational skills with the ability to prioritise and plan own workload. Ability to manage a busy and varied workload. Desired: An interest in the Financial Services industry. Previous experience in a Financial Advisers Office. Important Points to Note This position is only open to those with the right to work in the UK. Interviews are anticipated to take place via Teams in the first instance. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Operations Executive High Level Administrator - Up to circa £38,000 (DOE) Location: Swansea Office / Hybrid TSR have a brand-new opportunity to offer in Swansea for an Operations Executive within a leading global cyber security company. The role has been newly created to work closely with the Summits Manager to develop and coordinate a series of global, virtual, and in-person Cybersecurity Summits. This role involves supporting the entire event lifecycle, from venue sourcing and contracting to logistics, execution, and invoicing. You will collaborate with key stakeholders, including Summit chairs, faculty, industry experts, and cybersecurity organizations, to deliver impactful Summit programs that meet the community's needs. Main Duties and Responsibilities: Summit Event Coordination: Collaborate with stakeholders to ensure seamless planning and execution of both virtual and in-person Summit events aligned with the company's brand and mission. Assist in coordinating Zoom Webinars and creating links for Summit hosts and speakers. Prepare contingency plans for technical issues and speaker substitutions. Work closely with cross-functional teams (Customer Service, IT, AV, etc.) to deliver high-quality event experiences. Research cybersecurity topics, industry trends, and third-party conferences. Venue Management: Identify and secure suitable venues within the EMEA region for in-person Summit events. Negotiate contracts with venues that align with brand standards and event requirements. Coordinate travel and accommodation arrangements for staff and guests. Event Administration: Maintain Run-of-Show documents and ensure all operational plans are up-to-date. Review and update Summit Access pages and other operational documents for accuracy and consistency. Manage deliverables and deadlines for both internal team members and Summit speakers. Provide administrative support including data entry of event feedback, creation of registration records, and maintenance of databases. Design and maintain an active database of biographical data, headshots, and evaluation feedback for Summit speakers. Create and maintain key support documents for events such as a run-of-show for on-site team and preparation handbook for speakers. Stakeholder Engagement: Manage customer service activities, addressing attendee issues and coordinating resolutions with relevant teams. Work with the wider Summits Team to maintain an up-to-date plan and ensure the delivery of a high-quality experience for attendees. Develop relationships with internal teams and assist in broader industry engagement activities. Other: Support the maintenance and promotion of the company's brand and mission. Ability to travel to approximately 6-8 events per year across EMEA. Provide additional support as needed, if asked by the Line Manager or Management Team. Please contact Rachel Phillips, Associate Director in confidence regarding this brand new opportunity in Swansea or apply directly below: