Hours per week: Variable Shift Rota - 40 hours per week
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
As a Resolution and Response Team Officer, you will be responsible for managing a variety of cases and requests, ensuring high-quality and efficient customer responses.
Your role will involve interacting with key stakeholders to ensure accurate and professional responses, as well as contributing to the smooth resolution of cases.
Are you a skilled problem-solver with a passion for delivering exceptional customer service?
As a Security Officer, your main responsibility is to ensure the safety and security of the development, its amenities, and open spaces, while delivering top-quality service in line with management contracts, leases, service agreements, and other requirements.
General
Line manager: Estates Director / Residents Manager
Security Duties
To support the existing security and safety routines of this development, ensuring an efficient and timely completion of security routines for the development, in terms of Control Room duties, Patrol duties and Loading Bay/Basement Access.
Our client, a leading organisation within Law Enforcement, is seeking an experienced and dynamic Investigator to join their team, starting ASAP for a 3 month initial contract with very likely ongoing long-term extension.
Working alongside prosecutors and principal investigators, the Investigator will play a crucial role in the investigation of serious and complex cases of fraud or bribery.
To ensure the safety and the security of members, staff, tenants, and visitors and guests.
To maintain accurate records, both in note books and as official incident reports, including any incident reporting software, and to take appropriate action to handle and contain incidents sensitively.
The Role
The duties and responsibilities will be many and varied, but will be to assist in the provision of a high quality security service for the building and a high quality building support service for the users of the building.
Posted by Tower Hamlets Community Housing • £50K/yr
Permanent, 37.5 hours per week
London, Tower Hamlets (Hybrid Working)
When you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar - work that changes lives and creates lasting impact.