Security Officer
Location:
Covent Garden
Hours of Work:
- Full time (35 hours per week) Monday to Saturday
- Shift Pattern 4 on 3 off
The Role:
The duties and responsibilities will be many and varied, but will be to assist in the provision of a high quality security service for the building and a high quality building support service for the users of the building.
**Main Duties:
- To ensure the safety and the security of members, staff, tenants, and visitors and guests.
- To maintain accurate records, both in note books and as official incident reports, including any incident reporting software, and to take appropriate action to handle and contain incidents sensitively.
- To respond to all alarm activations including fire, access control, intruder and panic alarms and assist in the effective evacuation of the building in any emergency.
- To provide a high profile security operation and presence for the building.
- To ensure rooms and doors are locked/unlocked.
- To issue and recover security passes for visitors.
- To give advice and directions to visitors to the building.
- To develop and maintain good working relationships with members, tenants and other departments and teams and to explain clearly the Security and Health & Safety regulations they need to understand, and provide them with information on security they require, so as to ensure their continuing support, understanding and assistance.
- To develop and maintain good working relationships with external authorities (including emergency services) to ensure their continuing support, understanding and assistance.
- To check and record items and deliveries leaving the building.
- To receive mail, but to carefully examine suspicious, unusual envelopes, packages or parcels, advising relevant Line Manager accordingly and contacting the relevant authority as required.
- To undertake random baggage searches as required.
- To handle telephone calls to the building outside the normal hours of operation of the switchboard.
- To collect and log any items of lost property.
Skills and Attributes:
The following are essential:
- A current SIA Manned Guarding Licence/Door Supervision
- 5-year verifiable work record
- Organised and efficient
- High attention to detail
- Excellent customer service skills
- Excellent verbal and written skills
- An excellent level of physical fitness
- Ability to work collaboratively with colleagues and build strong relationships
Desirable:
- Minimum of 3 years relevant experience
- A current SIA CCTV Licence
- Previous experience of working in a historic or listed building and/or a private members environment
- Qualified First Aider
Benefits:
BUPA private medical cover
Pension (3.5% employee & 9% employer contributions – increasing to 12%)
Free Life Assurance
Holiday (25 days increasing to 30 days)
Interest free season ticket loan
Gym membership (subsidised)
Employee Assistance Programme
Flexible working