Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
Posted by Peel Recruitment and Solutions Ltd • £35K/yr to £40K/yr
Summary
As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.
Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality.
You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service-level expectations.
You will take full responsibility for ensuring the smooth and efficient operation of the office, supporting the sales team, and assisting with various administrative tasks.
If you're passionate about providing excellent administrative support and thrive in a fast-paced environment, then I'd love to hear from you.
I am currently recruiting on behalf of a dynamic and growing company who prides themselves on delivering exceptional service and products to their clients, they are looking for a motivated and organised individual to join the team.
Posted by Hays Specialist Recruitment Limited • £35K/yr to £40K/yr
As our Service Delivery/Service Desk Lead, you will be based in the office 5 days a week, responsible for:-
Prestigious opportunity for a Service Delivery/Service Desk Lead within a pioneering technology team in the Energy sector.
Dedicated to improving our service offering as we complete our company rebrand and leap into our next chapter, now is a great time to join our success story!
We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.
We are on the lookout for a pro-active Property Help Desk Manager to play a pivotal role in coordinating a range of services including reactive maintenance, compliance work, and planned void maintenance, ensuring smooth operations and heightened customer satisfaction.
Are you a seasoned Maintenance Manager, Help Desk Manager or Property Services manager motivated to grow with an established team?
We empower our clients who own expansive property portfolios mainly in the social housing sector across the UK.