Posted by Operations Resources • £25K/yr to £26K/yr
You will be joining the Service Admin Team to act as the first point of contact for the business, this will include responding to all client and customer queries, keeping them up to date, scheduling works and more.
Part of your daily activities will involve raising client works orders, keeping records, service systems and in house records up to date, raising works orders correctly and other day to day admin tasks.
Ideal candidates should have experience working in a similar role, such as a Call / Contact Centre environment.
We are seeking a motivated and enthusiastic Team Manager to lead and develop a maintenance team and day Operators based at our Rye Mead STW.
As the successful candidate, your role will be to drive their personal performance and improve overall engagement, whilst managing in line with HR policies and processes.
Increasing customer service and operational performance within strict quality targets is vital to the success of this role and will be achieved in line with a strong health and safety focus.
You will be responsible for issuing legally compliant documents to clients, reviewing cases, and providing regular updates to the Client Services Manager.
As a Client Services Administrator, you will be responsible for liaising with clients, reviewing cases and providing scheduled and ad hoc reports.
You will identify issues and improvements and relay these to the senior management team.
Posted by The Dove Partnership • £23K/yr to £25K/yr
My clients are looking for an enthusiastic and dedicated Administrator to join their team, you will provide vital support to their nationwide customer base and be an integral part of the team.
Excellent customer service, planning and organisation skills, fulfilling the role to a high level and meeting client KPI's.
You will be working in a team of 7 covering the diaries of around 30..
SCCI Alphatrack, Service department are looking for an enthusiastic and dedicated Administrator to join the team; you will provide vital support to our nationwide customer base and be an integral part of the team.
Our Administrators have excellent customer service, planning and organisation skills, fulfilling the role to a high level and meeting client KPI's.
Tasks
As the first point of contact for our business, responsible for delivering consistently high quality customer service to our clients and customers (residents).
About the role... Are you an experienced fleet manager with a passion for operational excellence?
Poundland is seeking a Transport Fleet Manager to lead our fleet operations at our Harlow Distribution Centre.
In this role, you'll ensure our fleet is fully compliant with all legislative requirements while driving cost efficiencies and operational effectiveness.
Assisting with the review of jobs for allocation and reallocation and determining which agents to instruct Supporting allocations by reviewing upcoming allocations and identifying resource requirements Dealing with and resolving ad hoc queries by phone and email from enforcement agents including escalating to senior management when required.
Reviewing agent holdings and assist with chasing overdue jobs.