Posted by Operations Resources • £25K/yr to £26K/yr
Part of your daily activities will involve raising client works orders, keeping records, service systems and in house records up to date, raising works orders correctly and other day to day admin tasks.
You will be joining the Service Admin Team to act as the first point of contact for the business, this will include responding to all client and customer queries, keeping them up to date, scheduling works and more.
Ideal candidates should have experience working in a similar role, such as a Call / Contact Centre environment.
Our client, a leading multi-office accountancy firm, is seeking a qualified and experienced Technical Manager to join their team in Bishop's Stortford on a full-time, permanent basis.
About the Firm: Our client is part of a Top 25 accounting network with over 400 locations worldwide.
This is an exceptional opportunity to advance your career within a prestigious firm that is part of the UK's largest network of accountants, serving over 80,000 clients across multiple countries.
Assisting with the review of jobs for allocation and reallocation and determining which agents to instruct Supporting allocations by reviewing upcoming allocations and identifying resource requirements Dealing with and resolving ad hoc queries by phone and email from enforcement agents including escalating to senior management when required.
Monitoring the Enforcement mailbox.
Reviewing agent holdings and assist with chasing overdue jobs.
We are an industry award winning, fast paced, growing recruitment agency looking for an administrator with excellent interpersonal skills with a proactive and dynamic approach to their role to join our Education Team and build their career with us.
About the role
Amazing opportunity for an individual with external commitments to work term time, 39 weeks a year supporting our fun, friendly and busy Education team.